About This Checklist
This checklist sets out the mandatory training requirements under the Strengthened Aged Care Quality Standards and the Aged Care Act 2024 (from 1 November 2025), alongside competency-based training evidence providers must collect.
It applies to all staff, including employees, contractors, associated providers, labour-hire, and volunteers.
Below, you'll find each training area mapped to relevant Ausmed training modules, courses, lectures, and competency assessments.
How to Use This Checklist
- Review each of the 15 training areas to understand your mandatory obligations
- Note the required evidence and refresh cycles for compliance planning
- Click on training modules, courses, or lectures to access the content
- Contact your Ausmed representative to learn more about competency assessments
- Use this checklist alongside your training matrix to ensure comprehensive coverage
1. Rights & Person-Centred Care
Mandatory Requirement
Must train all workers in rights-based care & supported decision-making (incl. Statement of Rights)
Evidence Required
Scenario/role-play, quiz on rights & escalation pathways
Refresh Cycle
Induction + annual
Competency Assessments in Ausmed
- Person-Centred, Rights-Based Care for the IndividualTo ensure staff understand their obligations under the new Statement of Rights in aged care and can effectively implement these rights within their workplace.
- Apply the Strengthened Aged Care Quality StandardsTo ensure workers understand the Strengthened Aged Care Quality Standards and are equipped to apply them consistently in practice, supporting the delivery of safe, person-centred, high-quality care in line with legislative and regulatory requirements.
Contact your Ausmed representative to learn more →.
Training Modules
2. Cultural Safety & Trauma-Informed Practice
Mandatory Requirement
Required under Standard 2.9.6(b)
Evidence Required
Case study or observed application in practice
Refresh Cycle
Induction + annual
Competency Assessments in Ausmed
- Apply Culturally Safe, Trauma-aware, Healing Informed CareTo support workers in understanding trauma and applying principles of culturally safe, trauma-aware, and healing-informed care in practice.
Contact your Ausmed representative to learn more →.
Training Modules
3. Dementia Capability
Mandatory Requirement
Caring for people living with dementia required
Evidence Required
Observation in practice, dementia communication assessment
Refresh Cycle
Induction + annual
Competency Assessments in Ausmed
- Provide Support to People Living with DementiaTo ensure candidates have a thorough understanding of dementia, including recognising cognitive, psychological and behavioural changes, and to assess their ability to apply appropriate strategies to support communication, manage behaviours, and provide person-centred dementia care relevant to their scope and role.
Contact your Ausmed representative to learn more →.
Training Modules
Courses
4. Responding to Medical Emergencies
Mandatory Requirement
Required under Standard 2.9.6(d)
Evidence Required
Simulation/drill, observed response, CPR practical (if adopted)
Refresh Cycle
Induction + annual (First Aid every 3 yrs if adopted)
Competency Assessments in Ausmed
- Basic Life Support (BLS)To provide basic life support to an adult in the event of a life-threatening event. Note: This assessment does not replace formal first aid training required for certification as a first aid responder.
- Perform Choking First AidThe candidate will be able to recognise choking and assist a choking individual in an aged care setting.
- Use the Stop and Watch Early Warning Tool in DeteriorationTo recognise and respond to early recognition of changes or declines in an individual's health status.
- Recognise the Signs of Deterioration in Mental HeathTo ensure candidates can recognise, support and promote the mental health and wellbeing of individuals in their care.
Contact your Ausmed representative to learn more →.
Training Modules
Courses
5. Code of Conduct for Aged Care
Mandatory Requirement
All workers (incl. associated providers, volunteers) must be trained
Evidence Required
Quiz + scenario (consequences of breaches)
Refresh Cycle
Induction + annual
Competency Assessments in Ausmed
- Adhere to the Code of Conduct for Aged CareTo ensure staff understand their obligations under the Code of Conduct for Aged Care and are equipped to implement its principles and behaviours effectively within their workplace.
Contact your Ausmed representative to learn more →.
Training Modules
Courses
6. Complaints & Open Disclosure
Mandatory Requirement
Implied under Standards 1 & 2.9 (consumer rights, feedback)
Evidence Required
Role-play handling a complaint, quiz on escalation pathways
Refresh Cycle
Induction + annual
Competency Assessments in Ausmed
- Apply the Strengthened Aged Care Quality StandardsTo ensure workers understand the Strengthened Aged Care Quality Standards and are equipped to apply them consistently in practice, supporting the delivery of safe, person-centred, high-quality care in line with legislative and regulatory requirements.
Contact your Ausmed representative to learn more →.
Training Modules
7. Incident Management (All Incidents)
Mandatory Requirement
Workers must be trained in incident management obligations (not only SIRS)
Evidence Required
Quiz or scenario on incident reporting; observation of logging process
Refresh Cycle
Induction + annual
Competency Assessments in Ausmed
- Respond to Serious Incident Response Scheme (SIRS) EventsTo ensure staff understand their obligations under the Aged Care Act by delivering safe, quality care and respecting each individual's dignity, identity and choice.
Contact your Ausmed representative to learn more →.
8. SIRS (Serious Incident Response Scheme)
Mandatory Requirement
Workers must know reportable incidents, 'in connection with care', P1/P2 timeframes
Evidence Required
Scenario assessment: classify & escalate incident correctly
Refresh Cycle
Induction + annual
Competency Assessments in Ausmed
- Respond to Serious Incident Response Scheme (SIRS) EventsTo ensure staff understand their obligations under the Aged Care Act by delivering safe, quality care and respecting each individual's dignity, identity and choice.
Contact your Ausmed representative to learn more →.
9. Infection Prevention & Control (IPC)
Mandatory Requirement
Embedded across Standards (Environment & Clinical Care)
Evidence Required
Observed donning/doffing PPE, cleaning/disposal, outbreak drill
Refresh Cycle
Induction + annual
Competency Assessments in Ausmed
- Don and Doff Personal Protective Equipment (PPE)To ensure the safe and correct procedure of donning and doffing personal protective equipment (PPE).
- Hand HygieneTo ensure a person performs effective hand hygiene to prevent infection and maintain the individual's safety.
- Maintaining a Clean, Safe and Hygienic EnvironmentEnsure cleaning an environment is performed safely and in accordance with infection control guidelines.
Contact your Ausmed representative to learn more →.
Training Modules
10. Working Safely in People's Homes
Mandatory Requirement
Good practice (risk-based, not statutory)
Evidence Required
Field observation: lone worker risk assessment, safe transport
Refresh Cycle
Induction + refresh as needed
Competency Assessments in Ausmed
- Identify Fire Safety Practices in Home CareTo prevent fires and provide safety in the event of a fire in the home care setting.
- Transport an Individual Safely in a CarTo ensure that support workers demonstrate the knowledge, skills, and safe work practices required to transport individuals safely and comfortably within the home environment.
Contact your Ausmed representative to learn more →.
Training Modules
11. Support at Home Orientation
Mandatory Requirement
Required for role readiness (SaH program knowledge)
Evidence Required
Quiz on service list, budgets, claiming, self-management
Refresh Cycle
Induction + refresh as needed
Competency Assessments in Ausmed
- Apply the Strengthened Aged Care Quality StandardsTo ensure workers understand the Strengthened Aged Care Quality Standards and are equipped to apply them consistently in practice, supporting the delivery of safe, person-centred, high-quality care in line with legislative and regulatory requirements.
Contact your Ausmed representative to learn more →.
Training Modules
12. Personal/Clinical Care (If Applicable)
Mandatory Requirement
Driven by Standard 5 – clinical governance & safety
Evidence Required
Observation & sign-off (medication support, wound care, continence, skin care, falls prevention, documentation)
Refresh Cycle
Induction + refresh as policy/role changes
Competency Assessments in Ausmed
- Assisting an Individual with MedicationTo ensure an individual is safely assisted to take their medications from a dose administration aid (DAA).
- Medication CalculationTo ensure the candidate is able to calculate the correct dose of medication prior to administration.
- Observing Skin IntegrityTo maintain the skin integrity of the individual.
- Prevent Pressure Injuries: Care WorkerTo ensure the candidate understands their role and responsibilities when monitoring the skin of individuals in their care.
- Support Positive Food, Nutrition and Dining ExperiencesTo support a positive nutrition, hydration and dining experience for the individual.
- Dysphagia and the IDDSI FrameworkEnsure the candidate understands dysphagia, applies the IDDSI framework relevant to their scope of practice, provides safe care support, and escalates concerns to support individuals with swallowing difficulties.
- Monitor and Record Basic Vital SignsTo equip workers with the knowledge and skills to accurately measure and interpret basic vital signs for safe and effective care.
- Conduct Blood Glucose Level (BGL) MonitoringTo ensure candidates are able to monitor and interpret blood glucose levels accurately, record findings, and take appropriate action when results fall outside the normal range.
- Provide Effective Oral HygieneTo ensure workers are able to provide person-centred, effective oral care as part of personal hygiene and grooming.
- Dress an IndividualTo ensure that candidates demonstrate the knowledge and skills required to provide safe, effective, and person-centred support to individuals with dressing.
- Shower an IndividualEnsure the candidate can safely and respectfully support an individual with showering in a home care setting while maintaining dignity, privacy, comfort, and safety.
- Bed-bathe an IndividualThe purpose of this competency assessment is to ensure the learner can safely and respectfully support an individual with bed-bathing while maintaining dignity, privacy, comfort, and safety.
Contact your Ausmed representative to learn more →.
Training Modules
Courses
13. Domestic Assistance & Meals at Home
Mandatory Requirement
Driven by Standard 4 (environment & safety)
Evidence Required
Observed manual handling, chemical safety, food safety practices
Refresh Cycle
Induction + refresh as needed
Competency Assessments in Ausmed
- Support Positive Food, Nutrition and Dining ExperiencesTo support a positive nutrition, hydration and dining experience for the individual.
- Manual HandlingTo ensure workers understand their obligations regarding manual handling in their workplace.
Contact your Ausmed representative to learn more →.
Training Modules
Courses
14. Care Partners (Care Management)
Mandatory Requirement
Driven by Standard 2.9.7 & Standard 5 (documentation, planning)
Evidence Required
Competency check on assessments, care planning, budget mapping, record-keeping
Refresh Cycle
Induction + annual
Competency Assessments in Ausmed
- Apply the Strengthened Aged Care Quality StandardsTo ensure workers understand the Strengthened Aged Care Quality Standards and are equipped to apply them consistently in practice, supporting the delivery of safe, person-centred, high-quality care in line with legislative and regulatory requirements.
Contact your Ausmed representative to learn more →.
Training Modules
15. Worker Screening
Mandatory Requirement
Police checks
Evidence Required
Documented evidence of current clearance
Refresh Cycle
Before commencement + per expiry
Contact Ausmed to discuss training options for this area.
