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Every participant sets their own bar. Your workforce should be measured against it.
Participant Plans define what a worker must hold to support a particular person. That replaces a vague question about a worker with one that can be answered: is this worker eligible for Jordan?
Book a walkthroughThe Participant Plan
A Participant Plan is a set of requirements attached to one participant. Jordan needs PEG feeding and medication support. Sam needs complex bowel care and medication support. The plan says so, in Ausmed, rather than in a service manager's head.
It sits on top of the general training every support worker completes. Where general training answers whether someone can do the job, a Participant Plan answers whether they can support this person.
How it works.
The plan sets the requirement
Build the participant's plan from what their supports involve: their high intensity supports, their behaviour support plan, their mealtime management, their equipment. Each item is a training module, a skill to be signed off, or both.
The worker's profile proves it
Every worker has one profile holding their credentials, their training, the policies they have acknowledged and the skills they have been signed off on. The plan is checked against it.
Eligibility falls out of the two
The profile shows, per participant, whether that worker is eligible. It is a live answer, derived each time from what the plan requires and what the profile currently holds.
The roster acts on it
Eligibility travels to your rostering system, and you decide what it does there. Ausmed supplies the data; the rostering rules stay yours.
"Eligible for Jordan. Not eligible for Sam."
That sentence is impossible to produce today without someone checking three systems and remembering a fourth. When the requirement lives on the participant and the evidence lives on the worker, it is just a lookup.
Kerry's needs changed on Tuesday - now what?
You add the new support to Kerry's participant plan. Every worker allocated to them is enrolled in the module it requires through the same Ausmed Learn™ training plan mechanism that already drives their job-role training. Where the support needs an assessment rather than a module, a sign-off task opens in Ausmed Competency™ for a named assessor to complete in the house.
Until each worker has completed it, their profile reads not eligible for Kerry, and that flag is what goes to your roster. The eleven workers who cover that house find out because the work appears in their own training plan, not because somebody remembered to tell them.
General training vs a Participant Plan
You need both. They answer different questions, and only one of them is about a person.
| General training | Participant Plan | |
|---|---|---|
| Answers | Can this worker do the job? | Can this worker support this person? |
| Built from | The role and the standards | The participant's own supports and plans |
| Applies to | Everyone in the role | Everyone who supports that participant |
| Changes when | A standard or policy changes | The participant's needs change |
| Produces | A completion record | Per-participant eligibility the roster can read |
Plans set the requirement
What a participant's supports demand of the people delivering them.
Profiles prove it
One current profile per worker: credentials, training, policies, skills.
The API carries it
Verified capability sent to the system that builds your roster.
The roster acts on it
Under your rules, alongside availability, hours and location.
Bring one example case
We will walk through what supporting that person requires of a worker, what you can evidence today, and where a Participant Plan changes it.