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Communication Skills: A Guide to Practice for Nurses and Midwives

CPDTime.
30m of CPD
A guide to workplace communication skills: from building rapport to dealing with difficult people, and leveraging non-verbal communication and body language.

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<p>Contents 10 Communication Skills for Nurses to Master Communicating with Patients Communicating with a Patient's Family &amp; Friends Communicating with Older Patients Communicating with Children Communicating with Dying Patients Communicating with Doctors Dealing with Difficult People Communication at Handover For a nurse, the ability to communicate is a very important skill and a vital part of the job. Nurses speak to people of varying educational, cultural and social backgrounds and must do so in an effective, caring and professional manner - especially when communicating with patients and their family. This article will address several aspects of communication to help you </p>

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Meet the educator

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Geoffrey Ahern
Senior Mental Health Clinician
Geoffrey Ahern is a senior mental health clinician and educator who splits his time between working with people in a mental health crisis in the ED setting and working proactively to educate other health professionals and the community about how to better understand mental health problems, as well as substance use and addiction. Over the years, he has gained extensive experience in emergency and trauma, rural nursing, alcohol and other drug counselling, and psychiatric nursing across both the public and private sectors. He holds a masters of health science (mental health and addiction). Geoff is particularly fascinated by the impact that exercise, nutrition, community, meaning and purpose, and practices like yoga have on a person’s mental health, as well as living a simple life of reflection, contentment and wonderment.
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294 reviews by Ausmed Learners
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Charles Corfield
22 May 2022
great read
RS
Rani Sivaprasad
20 Jul 2019
Excellent
CA
Candice Archer
14 Sep 2021
Very well structured and easy to read.
TI
Tamara Ireland
04 Jan 2022
Nicely presented with helpful information
MG
Maria Galoso
07 Apr 2021
Very informative.
AR
Alisha Regmi
22 May 2022
Great information
LB
Louise Bennett
13 May 2021
I found this resource very engaging and informative. I will definitely use some of the points of this education to better my patient care.
AB
Anne Brimson
15 May 2020
Great resource with relevant information
Portrait of Kristina Tita
Kristina Tita
16 Oct 2021
ok
Portrait of xu zhang
xu zhang
07 May 2020
This activity is directly relevant to my scope as a registered nurse, and is an area of my practice where I wanted to gain more confidence This reading covered the topic of aged care. It provided me with new knowledge and reinforced existing knowledge, and will be directly transferable to my work.
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