Collaboration and Communication
This Course explains the role that collaboration amongst disciplines working in healthcare can play in producing positive patient outcomes, and explores strategies to enable effective collaboration amongst these disciplines.
DescribeDescribe the benefits of collaboration amongst the healthcare disciplines
DescribeDescribe the factors that result in effective collaboration
IdentifyIdentify the key elements of good communication between peers and other disciplines
Peripatetic and always intellectually restless, Darren Wake has pursued varied careers in journalism, media production, academic philosophy and nursing. As a nurse, he worked in the speciality areas of critical care, community care, remote area healthcare and education. As a formally qualified academic philosopher Darren taught undergraduate units in law and ethics in healthcare, although his principle research focus revolved around logic and the philosophy of language. Darren’s media production output can be found scattered about the Ausmed website and in his long forgotten days as a word monkey, he wrote for European publications such as The Scotsman, The Great Outdoors, Country Walking and The Times. In 2014 Darren consulted to the Department of Health for the development of Consumer Directed Care policy and guidelines for remote area communities in the Northern Territory. These days he is the managing editor of a small independent publishing company based in the United Kingdom, and lives in Tasmania. In his spare time, Darren is currently studying a formal course in celestial navigation, just in case the inevitable zombie apocalypse messes with the world’s GPS satellite system.
- Patient-centred care
- The benefits of collaboration
- Enabling collaboration
- The principles of good communication
- Negotiation and conflict
All healthcare professionals, across all areas of professional practice.
Be more aware of the necessity of efficient collaboration amongst the healthcare disciplines in order to achieve positive outcomes for those in their care, as well as to be able to explain the role good communication has as the mediator of effective collaboration.
The healthcare team is comprised of nurses, doctors, pharmacists and allied health personnel, each having the best interests of the patient at heart, yet each delivering care from differing professional perspectives. It is recognised that when these disciplines identify their different roles and focus on the best interests of the patient, they can deliver collaborative, person-centered care, resulting in significant and real benefits for the person, for those delivering care, and the healthcare system as a whole. If healthcare professionals are unable to collaborate, it can ultimately lead to a breakdown in the delivery of effective healthcare. At the very heart of this collaborative process is the nurse, and for collaboration to be efficient and effective, it is critical to understand the nature of collaboration itself, how it can be facilitated and the principles of good communication.
Health professionals in Australia that are registered with AHPRA are required to obtain continuing professional development (CPD) hours/points each year that relates to their context of practice, in order to comply with mandatory regulatory requirements.