Cover image for: Collaboration and Communication
Details
CPD50m of CPD
Rating
4.5
Total Rating(s)46
Published16 August 2016
Updated03 December 2017
Reviewed05 May 2019
Recorded InMelbourne, Australia

Course Overview

This Course explains the role that collaboration amongst disciplines working in healthcare can play in producing positive patient outcomes and explores strategies to enable effective collaboration amongst these disciplines.

Topics include:

  • Patient-centred care
  • The benefits of collaboration
  • Enabling collaboration
  • The principles of good communication
  • Negotiation and conflict

Target audience

All healthcare professionals, across all areas of professional practice.

Purpose

Be more aware of the necessity of efficient collaboration amongst the healthcare disciplines in order to achieve positive outcomes for those in their care, as well as to be able to explain the role good communication has as the mediator of effective collaboration.

Need

It is recognised that when inter-professional members of the healthcare team identify their different roles and focus on the best interests of the patient, they can provide collaborative, person-centred care, resulting in significant and real benefits for the person, for those providing care, and the healthcare system as a whole.

If healthcare professionals are unable to collaborate, it can ultimately lead to a breakdown in the provision of effective healthcare. At the very heart of this collaborative process is the nurse, and for collaboration to be efficient and effective, it is critical to understand the nature of collaboration itself, how it can be facilitated and the principles of good communication.

Learning Outcomes

  • Describe the benefits of collaboration amongst the healthcare disciplines
  • Describe the factors that result in effective collaboration
  • Identify the key elements of good communication between peers and other disciplines

Disclosure

No conflict of interest exists for anyone in the position to control content for this activity. Wherever possible, generic or non-proprietary names of medications or products have been used.

Educator

Portrait of Darren Wake
Darren Wake

Peripatetic and always intellectually restless, Darren Wake has pursued varied careers in journalism, media production, academic philosophy and nursing. As a nurse, he worked in the speciality areas of critical care, community care, remote area healthcare and education. As a formally qualified academic philosopher Darren taught undergraduate units in law and ethics in healthcare, although his principle research focus revolved around logic and the philosophy of language. Darren’s media production output can be found scattered about the Ausmed website and in his long forgotten days as a word monkey, he wrote for European publications such as The Scotsman, The Great Outdoors, Country Walking and The Times. In 2014 Darren consulted to the Department of Health for the development of Consumer Directed Care policy and guidelines for remote area communities in the Northern Territory. These days he is the managing editor of a small independent publishing company based in the United Kingdom, and lives in Tasmania. In his spare time, Darren is currently studying a formal course in celestial navigation, just in case the inevitable zombie apocalypse messes with the world’s GPS satellite system.

Details
CPD50m of CPD
Rating
4.5
Total Rating(s)46
Published16 August 2016
Updated03 December 2017
Reviewed05 May 2019
Recorded InMelbourne, Australia
Topic Tags
Professional Development
Professional Issues
Professional Practice Issues
Communication
Leadership
Management
Burnout
Disclaimer

Further Learning

Learner Reviews

4.5

46 Total Rating(s)

Generic portrait
Louise Morosi
23 May 2019

Good common sense.

Portrait of Ahok Daniel Mangar
Ahok Daniel Mangar
21 May 2019

well presented and very informative course that will be essential to any other health care professionals to assist in developing an effective communication skills.

Generic portrait
Andrea Cerezo
14 May 2019

This resource has been of immense value and has given me insight as to when communication is of the outmost value in patient care.

Generic portrait
Catherine Birmingham
12 May 2019

Overall a well presented information video about communication and collaboration in the health care setting.

Generic portrait
Melissa Watson
12 May 2019

This resource is easy to understand and follow. It gives a good explanation of communication in the workplace and the 6 steps of negotiation.

Generic portrait
Daisy Kemboi
12 May 2019

informative

Generic portrait
Meryl Gay
11 May 2019

Informative.

Generic portrait
Stephanie Lubarski
10 May 2019

good resource with good strategies

Generic portrait
Alissa Fitzpatrick
09 May 2019

Helpful

Generic portrait
Kayla Smith
08 May 2019

very good and great information