Collaboration and Communication

50m of CPD
Darren Wake
16 Aug 2016

This Course explains the role that collaboration amongst disciplines working in healthcare can play in producing positive patient outcomes, and explores strategies to enable effective collaboration amongst these disciplines.


Describe the benefits of collaboration amongst the healthcare disciplines


Describe the factors that result in effective collaboration


Identify the key elements of good communication between peers and other disciplines


Darren Wake

Peripatetic and always intellectually restless, Darren Wake has pursued varied careers in journalism, media production, academic philosophy and nursing. As a nurse, he worked in the speciality areas of critical care, community care, remote area healthcare and education. As a formally qualified academic philosopher Darren taught undergraduate units in law and ethics in healthcare, although his principle research focus revolved around logic and the philosophy of language. Darren’s media production output can be found scattered about the Ausmed website and in his long forgotten days as a word monkey, he wrote for European publications such as The Scotsman, The Great Outdoors, Country Walking and The Times. In 2014 Darren consulted to the Department of Health for the development of Consumer Directed Care policy and guidelines for remote area communities in the Northern Territory. These days he is the managing editor of a small independent publishing company based in the United Kingdom, and lives in Tasmania. In his spare time, Darren is currently studying a formal course in celestial navigation, just in case the inevitable zombie apocalypse messes with the world’s GPS satellite system.


Felix Adegaye06 Oct 2018
Grest resource

Phillimon Chiware05 Sep 2018
Found this quite educative and helpful for my role as a clinical nurse within emergency department

Avelina Go Chow30 May 2018
Excellent reminder of Heath teams main goal and how to achieved them

Amrita Banstola27 May 2018

Jonathan Wood25 May 2018
Knowledgeable speaker

rosemary britt6224 May 2018
Very informative VLA

Carmel Green22 May 2018
Thanks for reinforcing what I hope will be practised universally and with the best possible intentions from ALL members of the health care team. Flattened heirarchies sounds very appealing.

Amy Michelle Van Ree13 May 2018
This was interesting.

suzanne roslyn mason04 May 2018
done well.

Karen Innes27 Apr 2018
Interesting information about building relationships with our peers and handling communication and conflict.

Amanpreet Kaur11 Apr 2018
Knowledgeable video

Cindy Barkhuizen10 Apr 2018

Joanne Gabbert25 Mar 2018
Well presented and informative Video Learning activity.

Carmel Spano22 Feb 2018
very interesting learning, easily laid out and presented. Describing facts in simple terms

Mirela Green31 Jan 2018
A valuable education session

Steven Walker30 Jan 2018
Always good to brush up on communication as it is so integral to a well functioning team.

Nadine Molcher26 Jan 2018
Nice easy 50mins CPD

Ann Trebilcock22 Jan 2018
Very informative and helpful.

Margaret Kitselaar12 Jan 2018
Collaboration and effective communication is essential in nursing practice and leads to better patient outcomes. This, as well as a more satisfying role for the different professionals in the Team.

Madison-jean Fredberg11 Jan 2018
Relevant information

Cath Rodwell04 Jan 2018
collaboration is an excellent way to meet individuals goals

Nicole Goodwin28 Dec 2017

Norest Mashonganyika24 Dec 2017
well presented

Catherine Ryan20 Dec 2017
I would recommend this very positive effective lecture on collaboration and effective comunication to other health professionals

Course Overview

Topics include:

  • Patient-centred care
  • The benefits of collaboration
  • Enabling collaboration
  • The principles of good communication
  • Negotiation and conflict

Target audience

All healthcare professionals, across all areas of professional practice.


Be more aware of the necessity of efficient collaboration amongst the healthcare disciplines in order to achieve positive outcomes for those in their care, as well as to be able to explain the role good communication has as the mediator of effective collaboration.


The healthcare team is comprised of nurses, doctors, pharmacists and allied health personnel, each having the best interests of the patient at heart, yet each delivering care from differing professional perspectives. It is recognised that when these disciplines identify their different roles and focus on the best interests of the patient, they can deliver collaborative, person-centered care, resulting in significant and real benefits for the person, for those delivering care, and the healthcare system as a whole. If healthcare professionals are unable to collaborate, it can ultimately lead to a breakdown in the delivery of effective healthcare. At the very heart of this collaborative process is the nurse, and for collaboration to be efficient and effective, it is critical to understand the nature of collaboration itself, how it can be facilitated and the principles of good communication.

Health professionals in Australia that are registered with AHPRA are required to obtain continuing professional development (CPD) hours/points each year that relates to their context of practice, in order to comply with mandatory regulatory requirements.