50m

Collaboration and Communication

This Course explains the role that collaboration amongst disciplines working in healthcare can play in producing positive patient outcomes, and explores strategies to enable effective collaboration amongst these disciplines.

16 Aug 2016

Learning Outcomes

Describe

Describe the benefits of collaboration amongst the healthcare disciplines

Describe

Describe the factors that result in effective collaboration

Identify

Identify the key elements of good communication between peers and other disciplines

Educator

Comments

Knowledgeable video -- 11 Apr 2018
great -- 10 Apr 2018
Well presented and informative Video Learning activity. -- 25 Mar 2018
very interesting learning, easily laid out and presented. Describing facts in simple terms -- 22 Feb 2018
A valuable education session -- 31 Jan 2018
Always good to brush up on communication as it is so integral to a well functioning team. -- 30 Jan 2018
Nice easy 50mins CPD -- 26 Jan 2018
Very informative and helpful. -- 22 Jan 2018
Collaboration and effective communication is essential in nursing practice and leads to better patient outcomes. This, as well as a more satisfying role for the different professionals in the Team. -- 12 Jan 2018
Relevant information -- 11 Jan 2018
collaboration is an excellent way to meet individuals goals -- 04 Jan 2018
excellent -- 28 Dec 2017
well presented -- 24 Dec 2017
I would recommend this very positive effective lecture on collaboration and effective comunication to other health professionals -- 20 Dec 2017

Course Overview

Topics include:

  • Patient-centred care
  • The benefits of collaboration
  • Enabling collaboration
  • The principles of good communication
  • Negotiation and conflict

Target audience

All healthcare professionals, across all areas of professional practice.

Purpose

Be more aware of the necessity of efficient collaboration amongst the healthcare disciplines in order to achieve positive outcomes for those in their care, as well as to be able to explain the role good communication has as the mediator of effective collaboration.

Need

The healthcare team is comprised of nurses, doctors, pharmacists and allied health personnel, each having the best interests of the patient at heart, yet each delivering care from differing professional perspectives. It is recognised that when these disciplines identify their different roles and focus on the best interests of the patient, they can deliver collaborative, person-centered care, resulting in significant and real benefits for the person, for those delivering care, and the healthcare system as a whole. If healthcare professionals are unable to collaborate, it can ultimately lead to a breakdown in the delivery of effective healthcare. At the very heart of this collaborative process is the nurse, and for collaboration to be efficient and effective, it is critical to understand the nature of collaboration itself, how it can be facilitated and the principles of good communication.

Health professionals in Australia that are registered with AHPRA are required to obtain continuing professional development (CPD) hours/points each year that relates to their context of practice, in order to comply with mandatory regulatory requirements.