Darren Wake
16 Aug 2016

Collaboration and Communication

This Course explains the role that collaboration amongst disciplines working in healthcare can play in producing positive patient outcomes, and explores strategies to enable effective collaboration amongst these disciplines.


Describe the benefits of collaboration amongst the healthcare disciplines


Describe the factors that result in effective collaboration


Identify the key elements of good communication between peers and other disciplines



30 May 2018
Excellent reminder of Heath teams main goal and how to achieved them
27 May 2018
25 May 2018
Knowledgeable speaker
24 May 2018
Very informative VLA
22 May 2018
Thanks for reinforcing what I hope will be practised universally and with the best possible intentions from ALL members of the health care team. Flattened heirarchies sounds very appealing.
13 May 2018
This was interesting.
04 May 2018
done well.
27 Apr 2018
Interesting information about building relationships with our peers and handling communication and conflict.
11 Apr 2018
Knowledgeable video
10 Apr 2018
25 Mar 2018
Well presented and informative Video Learning activity.
22 Feb 2018
very interesting learning, easily laid out and presented. Describing facts in simple terms
31 Jan 2018
A valuable education session
30 Jan 2018
Always good to brush up on communication as it is so integral to a well functioning team.
26 Jan 2018
Nice easy 50mins CPD
22 Jan 2018
Very informative and helpful.
12 Jan 2018
Collaboration and effective communication is essential in nursing practice and leads to better patient outcomes. This, as well as a more satisfying role for the different professionals in the Team.
11 Jan 2018
Relevant information
04 Jan 2018
collaboration is an excellent way to meet individuals goals
28 Dec 2017
24 Dec 2017
well presented
20 Dec 2017
I would recommend this very positive effective lecture on collaboration and effective comunication to other health professionals

Course Overview

Topics include:

  • Patient-centred care
  • The benefits of collaboration
  • Enabling collaboration
  • The principles of good communication
  • Negotiation and conflict

Target audience

All healthcare professionals, across all areas of professional practice.


Be more aware of the necessity of efficient collaboration amongst the healthcare disciplines in order to achieve positive outcomes for those in their care, as well as to be able to explain the role good communication has as the mediator of effective collaboration.


The healthcare team is comprised of nurses, doctors, pharmacists and allied health personnel, each having the best interests of the patient at heart, yet each delivering care from differing professional perspectives. It is recognised that when these disciplines identify their different roles and focus on the best interests of the patient, they can deliver collaborative, person-centered care, resulting in significant and real benefits for the person, for those delivering care, and the healthcare system as a whole. If healthcare professionals are unable to collaborate, it can ultimately lead to a breakdown in the delivery of effective healthcare. At the very heart of this collaborative process is the nurse, and for collaboration to be efficient and effective, it is critical to understand the nature of collaboration itself, how it can be facilitated and the principles of good communication.

Health professionals in Australia that are registered with AHPRA are required to obtain continuing professional development (CPD) hours/points each year that relates to their context of practice, in order to comply with mandatory regulatory requirements.