Communicating at the End of Life: Care Workers

Cover image for: Communicating at the End of Life: Care Workers
CPDTime.
22m
Updated 12 Feb 2026 Certificate2 Ratings
Providing palliative and end-of-life care in a person’s home is a significant and emotional time, where your compassion, respect and presence play an essential role in supporting the individual, their family and your own wellbeing. This Training Module will explore the importance of clear, compassionate communication at the end of life and your role as a care worker in supporting individuals and those important to them, including how to recognise emotional cues and provide culturally safe, person-centred support.

Content

6 Units • 10 Questions
Pre-reflection
1 Question
Unit 1: Introduction
1m
Unit 2: Understanding the Role of Therapeutic Communication
2 Questions
3m
Unit 3: Recognising Emotional Cues and Providing Support During End-of-Life Care
3 Questions
4m
Unit 4: Communicating with People from Diverse Communities
2 Questions
2m
Unit 5: Spiritual Considerations in End-of-Life Care
1 Question
4m
Unit 6: Conclusion
1m
Post-reflection
1 Question

What you'll learn:

1

Understand the importance of therapeutic communication in end-of-life care.

2

Know how to communicate confidently and effectively with individuals and their loved ones during end-of-life care.

3

Recognise the significance of providing culturally appropriate care at the end-of-life.

Who it's for:

Home care workers who provide palliative and end-of-life care.

Topics

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Last updated12 Feb 2026

Published12 Feb 2026

Due for review27 Feb 2029
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