Workplace Incivility: Not Taking it Personally

CPDTime.
1h 13m
Cover image for: Workplace Incivility: Not Taking it Personally

Lecture Overview

Too often, people in healthcare workplaces are having negative experiences as a result of staff incivility. It is clearly destructive to the aims we are trying to achieve. This session with Sean Smith teaches that by establishing and maintaining clear personal boundaries, we can learn to manage these behaviours and come away feeling better about the work we do.

Educator

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Sean Smith View profile
Sean Smith is a Senior Lecturer in the School of Nursing at Torrens University. Sean is a former hospital CEO and DON and has worked in healthcare globally. As a Confirmed Candidate, Sean is working towards his PhD, researching clinical safety through digital transformation. Sean is passionate about strategy in healthcare, safety and quality in clinical practice and excellence in health management.
Details
CPD time1h 13m
First Published11 March 2019
Updated11 March 2019
Expires
28 February 2024
Learning Tools
Topics
Management
Leadership
Teamwork
Bullying
Professional Issues