Apology and Open Disclosure in Healthcare

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45m
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Cover image for: Apology and Open Disclosure in Healthcare
Details
CPD45m of CPD
First Published
Updated12 January 2020
Expires 12 January 2023
Recorded InMelbourne, Australia

Course Overview

The open disclosure framework can benefit patients, staff and organisations when appropriately implemented and performed in the workplace. This Mandatory Training Module will assist you to be better prepared to follow open disclosure procedures in an ethical manner that aligns with the legal and professional obligations of a healthcare professional.

Learning Outcomes
  • Identify the principles of open disclosure.
  • Recognise circumstances that meet the threshold for open disclosure communication with consumers of healthcare.
  • Understand the steps necessary in apologising and making an open disclosure.
  • Recognise the benefit to patients, staff and the organisation when open disclosure policies are implemented and practised.
Target Audience

Nurses, midwives, care workers, allied health, first responders.


Validation of Learning
  1. Read relevant policies in your workplace on a regular basis.
  2. Read relevant laws and regulations that apply in your jurisdiction.
  3. Read The National Framework on Open Disclosure.

Disclosure

This material was developed by the content expert listed below. It is presented by a professional presenter.

Details
CPD45m of CPD
First Published
Updated12 January 2020
Expires
12 January 2023
Recorded InMelbourne, Australia
Learning Tools
Topics
Legal
Ethics
Related Learning Hubs
Content Integrity