Open Disclosure and Apology

CPDTime.
22m
Cover image for: Open Disclosure and Apology

This resource is part of the Passport modules series

Ausmed Passport is available to employers so they can quickly validate an employee's core training requirements and get them caring for clients faster.

Ausmed Passport
Aged Care Training Passport
This resource is part of the Ausmed Passport™ series.
Details
CPD22m of CPD
First Published
Updated19 October 2022
Expires 29 October 2023
Recorded InMelbourne, Australia

Course Overview

Most of the time healthcare and treatment go to plan. Unfortunately, however, adverse events do still occur and someone is harmed. This Ausmed Training Module teaches staff how to be appropriately transparent and honest with clients after an adverse event with the help of the Australian Open Disclosure Framework.

Topics
  • Adverse events
  • What is open disclosure?
  • The Australian Open Disclosure Framework
  • Communicating and saying sorry
Learning Outcomes
  • Understand the concept of open disclosure.
  • Recognise the importance of open disclosure and apology in healthcare settings.
  • Be familiar with the Australian Open Disclosure Framework.
  • Know how to appropriately provide an apology in response to an adverse event.
Target Audience

All healthcare staff in any setting.

Disclosure

No conflict of interest exists for anyone in the position to control content for this activity. Wherever possible, generic or non-proprietary names of medications or products have been used.

Aged Care Training Passport
This resource is part of the Ausmed Passport™ series.
Details
CPD22m of CPD
First Published
Updated19 October 2022
Expires
29 October 2023
Recorded InMelbourne, Australia
Learning Tools
Topics
Legal
Ethics
Educator Resources
Management
Negligence
Related Learning Hubs
Content Integrity

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