Preventing and De-escalating Conflict at Work

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Lecture Overview

Conflict is a serious disagreement or argument, typically a protracted one. In this lecture, executive coach and workplace educator Samuel Eddy discusses the psychology of conflict and explains how to go from reacting to responding.


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Samuel Eddy View profile
Samuel Eddy is an executive coach and workplace educator who helps organisations and individuals manage and overcome leadership, conflict, management, stress and anxiety and burnout challenges. He leverages his hands-on leadership experience when he worked as a senior marketing executive in banking and financial services throughout Australasia and Europe. Sam completed a Master of Science (Psychology) at the University of East London, is a certified Mental Health First Aider and has worked with a range of nurses, midwives and healthcare leaders in a range of organisations including ANMF, Benetas, Aged & Health Care Education, NSW Nurse & Midwife Association, Nurse & Midwife Support and child and maternal health nurses at Brimbank, Melton and Mitchell Shire Councils.
CPD time24m
First Published25 July 2023
Updated25 July 2023
25 July 2025
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