What is this article about?
Benchmarking in healthcare offers a practical way of measuring and comparing services. It can help improve performance, set standards of excellence and identify gaps in learning. Benchmarking is a powerful management tool that was originally developed to maintain high standards in industry. Although a relatively new initiative for many healthcare organisations, benchmarks are now rapidly gaining recognition as a useful tool to help ‘shine a light’ on critical areas of nursing. It’s the process of establishing a high standard of excellence by regularly comparing healthcare services with best practices from other institutions.