What is this article about?
In order to deliver effective nursing care, it's essential that empathy and understanding of the patient experience occurs. The experience of the nurse and that of the patient differ for the same event. Taking a patient's blood pressure and having your blood pressure taken are two very different experiences. The nurse is likely focused on correctly aligning the cuff marker and making sure that they are listening carefully to accurately identify the systolic blood pressure. However, the patient may be thinking, 'I hope nothing is wrong', 'I hate having my blood pressure taken as the cuff hurts my arm', or 'that nurse has cold hands'.