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Cover image for lecture: Battling the Resisters to Change

Lecture Overview

What do you do if staff refuse to change, even if you know the current practice must be updated? Jane Stanfield asks you to consider how experiences (both good and bad) can shape our behaviours, and how 'watching our language' can help us to shape the positive workplace culture we aim for.

Educators

Portrait of Jane Stanfield
Jane Stanfield

Jane Stanfield is a health service improvement coach. She comes with 30 years’ experience in healthcare, half as a clinician and half in health administration, support and coaching. Having had a brush with burnout herself and several close family members receiving healthcare, her focus is on bringing compassion back to healthcare for all involved. Her current use of neuroscience and mindfulness at work enables healthcare providers to work with their own mind, emotions and behaviour to influence their culture in a way that will energise and motivate them as they manage the safety and reliability of their care and its focus on the patient—whilst caring for themselves. Jane is currently coaching several nurse leaders and runs workshops on leadership, shaping cultures, wellbeing, and communication and patient safety (CAPS). Her most recent professional development personally is in LEAN thinking – reducing waste and improving flow in healthcare….because waste is disrespectful to people! See Educator Profile

Reviews

4.6
5 Total Rating(s)
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Helen Lawrence
22 May 2019

Jane is an excellent presenter and communicator. Her knowledge is current and underpinned by research. The tips given will go a long way to making change possible even within a culture that may not welcome it. It also made it very clear that we, as nurse leaders, are the agents of positive change.

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Catherine Papadopoulos
21 May 2019

Great short lecture to get you thinking about your role in improving team spirit

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Kostova Milena
15 May 2019

Thank you.

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Catriona Middleton-Rennie
09 Jul 2018

Good presentation

Portrait of Sylvia Brown
Sylvia Brown
02 Jun 2017

More people need to watch this one!

Details
CPD14m of CPD
Rating
4.6
Total Rating(s)  5
Published01 June 2017
Expires20 April 2020
Topics
Communication
Professional Practice Issues
Management
Leadership
Professional Issues
Professional Development
Teamwork
Learning Tools