Overview

What do you do if staff refuse to change, even if you know the current practice must be updated? Jane Stanfield asks you to consider how experiences (both good and bad) can shape our behaviours, and how 'watching our language' can help us to shape the positive workplace culture we aim for.

Recorded: 20 Apr 2017

Comments

More people need to watch this one! -- 02 Jun 2017

Educator

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