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Medication Reconciliation: Why it's Vital

CPD
4m

Published: 19 February 2020

Cover image for article: Medication Reconciliation: Why it's Vital

Medication reconciliation is a formal process for reviewing a patient’s complete medication regimen at the time of admission, transfer, and discharge and comparing it with the regimen being considered for the new care environment (Patient Safety Network 2019).

In essence, medication reconciliation aligns the correct medication with the correct patient. It is closely tied to the concept of maintaining continuity of care.

Medication reconciliation is particularly important in transitional points of care such as during admission, transfer, and discharge.

Medication reconciliation
Medication reconciliation aligns the correct medication with the correct patient.

When a person in care is moved between wards, hospitals or their home, a list of medicines which should be current and accurate (including reasons for change) will be provided to the health professional or carer in charge of that patient’s care (Health Vic n.d.).

Accidental changes to medications occur often and for a vast range of reasons. For example, hospital staff may be unable to access a patient’s complete pre-admission medication list or could be unaware of very recent changes in medication. Because of this, the new medication plan prescribed at discharge could accidentally exclude required medications, unnecessarily duplicate existing therapies, or list incorrect dosages (Patient Safety Network 2019).

These discrepancies make patients vulnerable to adverse drug events (ADEs), which are known to be one of the primary types of adverse events following hospital discharge (Patient Safety Network 2019).

What Does Medication Reconciliation Look Like in Practice?

The following is integral to effective medication reconciliation:

  • Obtaining, verifying, and documenting a patient’s current prescription and over-the-counter medication. This encompasses medicines such as vitamins, supplements, eye drops, creams, ointments, and herbal medicines. This process is to take place when a person is first admitted to hospital or seen in an outpatient setting.
  • Considering the patient’s pre-admission or home medication list when ordering medicines during a hospital encounter, and continuing medications as appropriate. Also, comparing the patient’s pre-admission or home medication list to ordered medicines and treatment plans in order to recognise unintended discrepancies.
  • Verifying the patient’s home medications and discussing unintended discrepancies with their treating physician for resolution.
  • Providing an updated medication list and making sure the patient understands the importance of managing their medication information when they are discharged from the hospital or at the end of an outpatient encounter.

(AHRQ 2012)

Medication reconciliation
Accidental changes to medications occur often and for a vast range of reasons.

M.A.T.C.H.

Developed by America’s Agency for Healthcare Research and Quality (AHRQ), the MATCH (Medications at Transitions and Clinical Handoffs) toolkit is designed to provide principles for an effective medication reconciliation process.

  • Develop a single medication list (a source of truth) that is shared across disciplines for documenting a patient’s current medications.
  • Clearly define roles and responsibilities for each discipline involved in medication reconciliation.
  • Standardise and simplify the medication reconciliation process throughout the organisation, removing any unnecessary redundancies.
  • Develop and implement effective prompts or reminders for consistent behaviour.
  • Educate consumers, their families, and caregivers on medication reconciliation and the important role they play in this process.
  • Ensure the process design meets all relevant regulations.
  • Link medication to other strategic goals or initiatives (such as accreditation) to bolster support for the medication reconciliation process.

(Health Vic n.d.)

The Pharmacists’ Role

A systematic review conducted in 2016 found evidence that pharmacist-led processes could help to reduce medication discrepancies and potential ADEs at time of hospital admission, in-hospital transitions of care (for example moving a patient into or out of intensive care), and at hospital discharge (Patient Safety Network 2019).

Additionally, a review published in 2013 found that pharmacist involvement in medication reconciliation prevented discrepancies and potential ADEs after discharge (Patient Safety Network 2019).

These studies aside, there is a noticeable gap in research as to the direct relationship between medication reconciliation and adverse drug effects. While information technology solutions are being analysed, their influence in regards to preventing medication discrepancies and improving clinical outcomes are similarly underdeveloped (Patient Safety Network 2019).

Medication reconciliation
A systematic review conducted in 2016 found evidence that pharmacist-led processes could help to reduce medication discrepancies.

Why is Medication Reconciliation So Vital?

Statistics show that medication error is prevalent and a common cause of harm to patients.

  • Up to two-thirds of medication histories have at least one error. Furthermore, up to one-third of these errors possess the potential to cause harm.
  • Over 50% of medication errors occur during the transition of care.
  • 85% of discrepancies in medication treatment are a result of poor medication history taking.

(Health Vic n.d.; Duguid 2012)

A ‘Best Possible’ Medication History

A 'best possible medication history' is an integral aspect of the medication reconciliation process. It is a comprehensive drug history obtained by a clinician that includes a thorough account of all regular medicines used, including non-prescription and complementary medicines, and is verified by multiple sources (Duguid 2012).

A structured process for taking this history, that involves the patient, carer and family, using a checklist to guide the interview, and that verifies the history with information from numerous sources, provides the most comprehensive assessment of the medicines a patient takes at home or in previous settings (Duguid 2012).

Conclusion

Applying a formalised and structured approach to medication reconciliation that is carried out in partnership with patients and carers, and is conducted in an environment of mutual accountability, has the potential to reduce the occurrence of medication errors that take place at cross-sections of care (Duguid 2012).

Medication reconciliation at transitional points of care: admission; transfer; and discharge, is an important element of patient safety and prevents our health services from incurring economic burden (Duguid 2012).

Additional Resources

Multiple Choice Questions

Q1. True or false: Over 50% medication errors occur during the transition of care.

  1. True
  2. False

Q2. Which of the following processes is medication reconciliation important to?

  1. Admission
  2. Transfer
  3. Discharge
  4. All of the above.

Q3. True or false: Roughly one-third of medication histories have at least one error.

  1. True
  2. False
References

(Answers: a, d, b)

Author

Portrait of Ausmed Editorial Team
Ausmed Editorial Team

Ausmed’s Editorial team is committed to providing high-quality and thoroughly researched content to our readers, free of any commercial bias or conflict of interest. All articles are developed in consultation with healthcare professionals and peer reviewed where necessary, undergoing a yearly review to ensure all healthcare information is kept up to date. See Educator Profile

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4.4

86 Total Rating(s)

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Sarah Munzer
03 Apr 2020

great read

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Peer Asmussen
14 Mar 2020

good

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Zoye Taylor
03 Mar 2020

Loved it just reassures you even more

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stanley catts
02 Mar 2020

It is just so important for continuity of care to make sure medications as a treatment carry thru pre admission thu to discharge.That we as nurses be mindful of watching this Care must be given to marrying treatment sheets up to discharge summaries,for example

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Tricia McInnes
02 Mar 2020

It is a very brief article which outlines that principle of and the reasons for a properly documented medication history at all transitions of care.

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Lilly Chepkemoi
28 Feb 2020

Educative

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Lynette Holland
27 Feb 2020

A quick read; appropriate information for any nurse regardless of working enviroment.

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Paul Gilbert
27 Feb 2020

Excellent resource, and extremely pertinent to my workplace

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Julie Herring
22 Feb 2020

Interesting to be aware of the transition that is expected from the institute to the home. The teams that are involved in the process and the interaction between them. The overall awareness that is to be gained from this by staff and patients can only lead to a better outcome for and toward total care.

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Libby Birch
20 Feb 2020

Thanks it was very insightful