Active Listening in Healthcare

4m of CPD
Active listening is paying complete attention to what another person is saying. It involves listening closely while showing interest and, importantly, refraining from interrupting.

What's included in this resource?

  • CPDTime.
    4m of CPD
  • Article
  • 3 Assessment Questions

What is this article about?

Active listening is a practised skill that requires intellectual and emotional focus.

Ausmed resource artwork

Learning you'll love

An Ausmed Subscription will unlock access to 1,000+ learning resources. High quality education helps you provide high quality care.

Find out more


Test Your Knowledge

  • 3 Assessment Questions

Document and reflect on your learning

  • CPDTime.
    4m of CPD

Meet the educator

educator profile image
Editorial Team
Ausmed’s editorial team is committed to providing high-quality, well-researched and reputable education to our users, free of any commercial bias or conflict of interest. All education produced by Ausmed is developed in consultation with healthcare professionals and undergoes a regular rigorous review process to ensure the relevancy of all healthcare information and updates to changes in practice. If you have identified an issue with the education offered by Ausmed or wish to submit feedback to Ausmed's editorial team, please email with your concerns.
View Profile

What do others think?

81 reviews by Ausmed Learners
Sort by
Highest Rated
Lowest Rated
Most Recent
vicky connole
29 Jan 2020
Great reinforcement of the value of active listening in practice.
May Black
14 Nov 2019
This is a very informative short course. It addresses all the issues concerning active listening which I think will be easy to embrace.
Clinton Oon
30 Dec 2019
Very insightful and inspiring.
Lorraine Trembath
26 Apr 2021
Very good.
Noelene Arnett
05 Feb 2021
Great resource which is easy to read and understand.
Jacqueline Elvin
08 Dec 2019
Barbara Gourd-Shaw
08 Sep 2021
This was a great article with lots of information and some of the information I was already aware of, but some I was not or at least where the information came from.
Ashleigh Cassar
23 Apr 2020
Great refresher with some new points
emily ryan
06 Oct 2021
Very good
Portrait of Mary Mahoney
Mary Mahoney
25 Nov 2019
I enjoyed this talk about listening and found myself reflecting on how I poor my listening ability is at times at work.
4.5 / 5
1 star
2 star
3 star
4 star
5 star

Here's some further inspiration

Practice Areas

Ausmed Premium

To access this resource, sign up for Ausmed Premium. With Premium, you’ll have unlimited access to everything you need to take your education and care to the next level.

Looking for something else?

Discover more learning

Sometimes I find it really hard to make time for my learning, but I was blown away by how easy it is with the Ausmed app. I can fit it in during breaks or on the bus to work.

- Maria, Registered Nurse