In this short session, leadership coach Ilze Jaunberzins presents some adaptable scripts you can utilise when confronted with inappropriate or bullying behaviour in the workplace. Avoid escalation and make sure your responses are aligned with your organisation, and their commitment to healthcare.
Ilze is the Principal of PowerMind Life and Leadership Coaching, a science-based coaching practice. She is also a highly experienced nurse, manager and educator. Ilze is dynamic and passionate about leaders being effective; not busy, but effective and confident. Be prepared for a lively two days of inspiration and learning.