Cover image for lecture: Responses to Challenging or Inappropriate Behaviours

Lecture Overview

In this short session, leadership coach Ilze Jaunberzins presents some adaptable scripts you can utilise when confronted with inappropriate or bullying behaviour in the workplace. Avoid escalation and make sure your responses are aligned with your organisation, and their commitment to healthcare.


Portrait of Ilze Jaunberzins
Ilze Jaunberzins

Ilze is the Principal of PowerMind Life and Leadership Coaching, a science-based coaching practice. She is also a highly experienced nurse, manager and educator. Ilze is dynamic and passionate about leaders being effective; not busy, but effective and confident. Be prepared for a lively two days of inspiration and learning.




15 Total Rating(s)

Portrait of Melanie Charlton
Melanie Charlton
21 Feb 2019

Short and sweet but practical

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Shananne Field
08 Feb 2019

Great refresher

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Darryl Tocchetti
22 Jan 2019

Good introduction

Portrait of Ashley Thomson
Ashley Thomson
24 Oct 2018

This is great ++++

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Alison Ford
28 Apr 2018

Very clear and concise advice on how to address inappropriate behaviour.

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Devika Nandanimala
18 Apr 2018


Portrait of Kelly Turner
Kelly Turner
27 Mar 2018

Very helpful tips on how to deal with difficult situations.

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Jacqueline Curran
01 Mar 2018

To the point and gave great examples

Portrait of Emily Gillies
Emily Gillies
08 Nov 2017

Excellent suggestions! Thankyou.

Portrait of Alanah Jane Biber
Alanah Jane Biber
03 Nov 2017

Very concise and interesting