Responses to Challenging or Inappropriate Behaviours

CPD
5m

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Cover image for lecture: Responses to Challenging or Inappropriate Behaviours

Lecture Overview

In this short session, leadership coach Ilze Jaunberzins presents some adaptable scripts you can utilise when confronted with inappropriate or bullying behaviour in the workplace. Avoid escalation and make sure your responses are aligned with your organisation, and their commitment to healthcare.

Educators

Portrait of Ilze Jaunberzins
Ilze Jaunberzins

Ilze is the principal of PowerMind Life and Leadership Coaching, a science-based coaching practice. She is also a highly experienced nurse, manager, and educator. Ilze is dynamic and passionate about leaders being effective – not busy, but effective and confident. Be prepared for a lively two days of inspiration and learning. See Educator Profile

Details
CPD5m of CPD
First Published17 September 2017
Updated17 September 2017
Expires
17 July 2020
Topics
Communication
Professional Practice Issues
Professional Issues
Professional Development
Management
Leadership
Mental Health
Depression
Psychology
Psychosocial Considerations
Teamwork
Learning Tools