Understanding Thyself and Emotional Intelligence

CPDTime.
33m
Cover image for: Understanding Thyself and Emotional Intelligence

Lecture Overview

One of the most effective tools in responding to challenging behaviour in others is to understand ourself and to have insight into our present state of mind. In this lecture, Jane Stanfield provides an opportunity to understand our own emotions by delving into the concept of energy zones to ensure performance is not to the detriment.
Details
CPD33m of CPD
First Published22 February 2020
Updated21 February 2020
Expires
30 January 2024
Learning Tools
Topics
Management
Leadership