Understanding Thyself and Emotional Intelligence

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Lecture Overview

One of the most effective tools in responding to challenging behaviour in others is to understand ourself and to have insight into our present state of mind. In this lecture, Jane Stanfield provides an opportunity to understand our own emotions by delving into the concept of energy zones to ensure performance is not to the detriment.
CPD33m of CPD
First Published23 February 2020
Updated23 February 2020
29 January 2023
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