The Consequences of Disruptive Behaviour

CPDTime.
23m
Cover image for: The Consequences of Disruptive Behaviour

Lecture Overview

Jane Stanfield provides learners with an overview of the frameworks associated with the consequences of disruptive behaviour in the workplace. Using tools such as the balanced scorecard, graded assertiveness and collective intelligence, health workers can gain an understanding of how to defuse challenging staff behaviours.
Details
CPD23m of CPD
First Published02 March 2020
Updated02 March 2020
Expires
30 January 2024
Learning Tools
Topics
Management
Patient Safety
Occupational Health and Safety
Bullying
Leadership