Listening to What Your Patient is (and Isn't) Saying
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Sometimes, listening can mean more than hearing what a person is saying out loud. Being a good listener is a core component of any communication with a patient, family member, colleague or friend. It is a skill that requires perception and patience, though like any other skill, it can be learnt. Find out how in this engaging presentation by Dr Karen-Ann Clarke.
Dr Karen-Ann Clarke is a registered nurse and a specialised mental health nurse with 30 years’ experience of working with individuals and families impacted by the experience of mental illness. Using a feminist narrative methodology, her PhD research explored the way that women diagnosed with depression made decisions and meanings about receiving electroconvulsive therapy. As a lecturer in nursing at USC, Karen-Ann is responsible for the coordination of mental health curricula across multiple undergraduate and postgraduate programs. Teaching in excess of 900 undergraduate students each year, she is passionate about the value that immersive mental health simulation can bring to student’s learning and clinical skills and the way that it can safely bring to life theoretical concepts related to mental healthcare. Karen-Ann currently supervises a number of honours, masters and PhD students and is part of numerous research projects, involving visualisation and simulation, mental illness, suicide prevention and the inclusion of people with lived experience of mental illness into the teaching and learning space. See Educator Profile