Human Behaviour and Motivation (Part Two)

(Watch the first part to this session: https://www.ausmed.com.au/cpd/lecture/human-behaviour-and-motivation.)
Conflict develops because we are dealing with people's lives, jobs, children, pride, self-concept, ego and sense of mission or purpose. It is essential to understand human behaviours to deal with or defuse disruptive behaviour. In this lecture, Jane Stanfield outlines how motivation can influence our behaviour at work and delves into managing our emotions to make the workplace a positive place for all.