How to Be Assertive

CPDTime.
21m
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Cover image for lecture: How to Be Assertive

Lecture Overview

The ability to communicate quickly and decisively, across a lattice-work of interactions is essential in today’s fast-paced and complex healthcare context. This session looks at how to refine your communication skills in the workplace to be more assertive when advocating for your patient, and why emotional intelligence is a big factor when communicating in a high-stress setting.
Details
CPD21m of CPD
First Published15 March 2018
Updated15 March 2018
Expires
03 February 2022
Learning Tools
Topics
Bullying
Communication
Graduate
Leadership
Management