Details
CPD35m of CPD
Rating
4.7
Total Rating(s)22
Publish Date04 November 2018
Review Date18 July 2021
Expiry Date04 November 2021
Recorded InMelbourne, Australia

Course Overview

This Mandatory Training Module will help you explore the issue of behaving respectfully - especially when you are at work. The expectation is that you will be able to apply insights gained to your practice.

Topics

  • Workplace culture
  • Bullying and harassment
  • Leadership and safety
  • Zero tolerance

Learning Outcomes

  • Recognise factors that contribute to poor workplace culture
  • Describe a respectful workplace
  • Be more aware of how you contribute to a respectful workplace

Target Audience

This module is intended for staff commencing employment at any level in the healthcare sector.

Validation of learning:

  1. A card or letter from a patient thanking you for your care
  2. A reflective, de-identified story about how you have implemented your learning
  3. An appraisal that demonstrates that you have contributed to a respectful workplace

Disclosure

This material was developed by the content expert listed below. It is presented by a professional presenter.

Educator

Portrait of Andrew Crowther
Andrew Crowther

Dr Andrew Crowther, RN, MA, PhD, CertEd. Andrew is adjunct Associate Professor in Nursing at Charles Sturt University and an educator in private practice in South Australia. He has wide experience as a clinician, educator and senior manager in the healthcare sector and as a teacher and researcher in university Schools of Nursing. Andrew has been variously, Associate Head of School, Head of School and Sub Dean, Research, Honours and Graduate Studies. He is the editor of a textbook for nurse managers and has around twenty publications on a range of subjects.

Details
CPD35m of CPD
Rating
4.7
Total Rating(s)22
Publish Date04 November 2018
Review Date18 July 2021
Expiry Date04 November 2021
Recorded InMelbourne, Australia
Topic Tags
Teamwork
Bullying
Cultural Considerations
Leadership
Management
Communication
Disclaimer

Further Learning

Learner Reviews

4.7

22 Total Rating(s)

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jane prezma
10 Feb 2019

thank you for this short and concise module on workplace culture. Due to the multiple cultural and age differences in the workforce and with our patients, it is important and essential to be respectful at all times, learning to listen is essential, but also one must be observing our fellow workers and note signs of stress, and maintain open and unbiased communication with all staff.

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Sue Alsop
07 Feb 2019

Excellent presentation.

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May Black
07 Feb 2019

I found this module to be very relevant to the workplace generally. Bullying should not be tolerated in any workplace. Strategies identified will form the basis of education of fellow colleagues in respectful behaviour toward colleagues and patients.

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Merin Treesa Jose
07 Feb 2019

Topic explained well with good example.

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Susan Mitchell
07 Feb 2019

I found this resource very interesting and informative. Very well presented and everyone should watch it regardless of their expertise.

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Elyssa Wedd
06 Feb 2019

Giving respect to others is very important, as it creates a more harmonious environment and this VLA reminded me of this.

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Jaimy McGilvray
06 Feb 2019

Good

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John Seaman
31 Jan 2019

A good overview of what it means to be respectful in the workplace, and the positive outcomes that this has on properly functioning workplace, which ultimately leads to better patient care.

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Cheryl Kopras
27 Jan 2019

this was a very informative learning module that has improved my knowledge on respectful behaviuor in the workplace. There are many situations that healthcare workers are subjected to disrepect and bad behaviuor. This is not only from disgruntled patient's but co-workers and other haelthcare persons can behave in a disrepectful manner and need to be reminded that they should be mindful of their actions.

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Gillian Hindmarsh
26 Jan 2019

Excellent simple to the point clear guidelines how to improve workplace culture