Cover image for: Driving Change
CPD1h 5m of CPD
Total Rating(s)23
Publish Date23 November 2017
Review Date15 August 2020
Expiry Date23 November 2020
Recorded InMelbourne, Australia

Course Overview

This Course will break down for you in a few easy steps how to drive change in your workplace, regardless of size, and show you some practical examples of how others have done this.

Topics include:

  • Who is John Kotter?
  • The steps in Kotter’s 8-step model
  • Practical examples of the steps in practice

Target audience

Health professionals wishing to drive change in their workplace, but who are unsure where to start.


Enhance knowledge of change management theory and strategies to drive change within your organisation to ensure processes are improved, and as a result patient outcomes are improved.


Health professionals are fundamental in identifying the need for change, but often they have not been equipped with the skills to drive continuous quality improvement process. However, patient outcomes can be significantly improved when change champions are identified and improved standards can be set.

Much research is available as to why change fails, but there is also evidence to show that change can be created and sustained if an effective and simple model is followed.

Learning Outcomes

  • Health service organisations will have a measurable improvement in healthcare provision due to changes in processes and monitoring


No conflict of interest exists for anyone in the position to control content for this activity. Wherever possible, generic or non-proprietary names of medications or products have been used.


Portrait of Anne Heath
Anne Heath

Anne Heath is the Executive Director of Education for NOFASD Australia. She is based in Tasmania and travels nationally to deliver FASD training to organisations, parents/carers, and the community. She has an extensive background in community services (disability, drug and alcohol, youth work, mental health, and homelessness) and has multiple qualifications including a Master of Education. In addition to part time work with NOFASD Australia, Anne is also a lecturer and tutor in the Faculty of Education and the Faculty of Health Sciences at the University of Tasmania. Her teaching specialties are: developmental psychology, human resource management, project management, and quality improvement. She currently teaches human development to undergraduate teaching students, and project management and quality evaluation to post-graduate nursing students. Anne is passionate about raising awareness of FASD, and articulating the importance of early diagnosis to ensure those who will live with FASD receive timely support to enable a better quality of life.

CPD1h 5m of CPD
Total Rating(s)23
Publish Date23 November 2017
Review Date15 August 2020
Expiry Date23 November 2020
Recorded InMelbourne, Australia
Topic Tags
Evidence-Based Practice
Healthcare Reform
Professional Issues

Further Learning

Learner Reviews


23 Total Rating(s)

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Linda Wallwork
13 Apr 2019


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Lucinda Kenihan
20 Mar 2019


Portrait of Karen Church
Karen Church
12 Mar 2019


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Earl Beech
09 Mar 2019

I don’t believe we should have to rate a paid for competencey

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Jackie Hanniver
25 Feb 2019

was a good over of the basics and ways in which we can positively encourage and embrace change management

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Jenny Beach
18 Feb 2019

Relevant and timely

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Genette Hobson-Campbell
10 Jul 2018

very interesting course, i recognised some of the terms used to describe the steps as a previous Nurse Manager must have used the Kotter model.

Portrait of Nicole Fraser
Nicole Fraser
02 Jul 2018

Really relevant and useful

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Sarah Laxon
30 Jun 2018

This is a great resource - often we need to reveiw the processes we use to ensure effective change management.

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Anne-Marie Bennett
18 Jun 2018

Great step by step application of the change process!