Cover image for: Driving Change
CPD1h 5m of CPD
Total Rating(s)36
Published23 November 2017
Updated19 June 2018
Reviewed13 August 2020
Recorded InMelbourne, Australia

Course Overview

This Course will break down for you in a few easy steps how to drive change in your workplace, regardless of size, and show you some practical examples of how others have done this.

Topics include:

  • Who is John Kotter?
  • The steps in Kotter’s 8-step model
  • Practical examples of the steps in practice

Target audience

Health professionals wishing to drive change in their workplace, but who are unsure where to start.


Enhance knowledge of change management theory and strategies to drive change within your organisation to ensure processes are improved, and as a result patient outcomes are improved.


Health professionals are fundamental in identifying the need for change, but often they have not been equipped with the skills to drive continuous quality improvement process. However, patient outcomes can be significantly improved when change champions are identified and improved standards can be set.

Much research is available as to why change fails, but there is also evidence to show that change can be created and sustained if an effective and simple model is followed.

Learning Outcomes

  • Health service organisations will have a measurable improvement in healthcare provision due to changes in processes and monitoring


No conflict of interest exists for anyone in the position to control content for this activity. Wherever possible, generic or non-proprietary names of medications or products have been used.


Portrait of Anne Heath
Anne Heath

Dr Anne Heath is a Lecturer at the University of Tasmania in the School of Nursing (College of Health and Medicine), and in the University College. She was formerly the Executive Director of Education for NOFASD Australia, travelling nationally to deliver FASD training to organisations, parents/carers, and the community. She continues her involvement with NOFASD Australia through membership on their Board of Management, and has an extensive background in community services (disability, drug and alcohol, youth work, mental health, and homelessness). Her teaching specialties are: applied health and community support, developmental psychology, human resource management, project management, and quality improvement. Anne currently enjoys lecturing and consulting in a range of capacities, and is passionate about raising awareness of FASD at every opportunity. Particularly focussing on articulating the importance of early diagnosis to ensure those who will live with FASD receive timely support to enable a better quality of life.

CPD1h 5m of CPD
Total Rating(s)36
Published23 November 2017
Updated19 June 2018
Reviewed13 August 2020
Recorded InMelbourne, Australia
Topic Tags
Evidence-Based Practice
Healthcare Reform
Professional Issues

Related Learning Hubs

Learner Reviews


36 Total Rating(s)

Portrait of Carmen Ryden
Carmen Ryden
09 Jul 2019

Very informative

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Lisette Tatnell
31 May 2019


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Rebecca Seymour
30 May 2019

Great theorectical reference to help guide as resource in the event of change.

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Nicola Mahaffey
30 May 2019

Interesting to look at Mother's systematic approach to influencing change.

Portrait of Amanda Louise Cole
Amanda Louise Cole
29 May 2019

Outstanding, very helpful, easy to follow and very applicable to my practice at the moment.

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Amanda Chorley
26 May 2019

great course recommend it to others

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Jonathan Wood
23 May 2019

clear and concise presentation

Portrait of Judy Berry
Judy Berry
20 May 2019

This resource was quote well presented. Although in the beginning a little difficult to remain focussed on. I re-listened from the beginning before I had completed the course to clarify the Kotter's 8 step model of change.

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Leanne Margaret Judge Gee
13 May 2019


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Jessica Russell
12 May 2019

Very interesting