Driving Change

1h 5m of CPD
Anne Heath
23 Nov 2017

This Course will break down for you in a few easy steps how to drive change in your workplace, regardless of size, and show you some practical examples of how others have done this.


Health service organisations will have a measurable improvement in healthcare provision due to changes in processes and monitoring


Anne Heath

Anne Heath is the Executive Director of Education for NOFASD Australia. She is based in Tasmania and travels nationally to deliver FASD training to organisations, parents/carers, and the community. She has an extensive background in community services (disability, drug and alcohol, youth work, mental health, and homelessness) and has multiple qualifications including a Master of Education. In addition to part time work with NOFASD Australia, Anne is also a lecturer and tutor in the Faculty of Education and the Faculty of Health Sciences at the University of Tasmania. Her teaching specialties are: developmental psychology, human resource management, project management, and quality improvement. She currently teaches human development to undergraduate teaching students, and project management and quality evaluation to post-graduate nursing students. Anne is passionate about raising awareness of FASD, and articulating the importance of early diagnosis to ensure those who will live with FASD receive timely support to enable a better quality of life.


Genette Hobson-Campbell10 Jul 2018
very interesting course, i recognised some of the terms used to describe the steps as a previous Nurse Manager must have used the Kotter model.

Nicole Fraser02 Jul 2018
Really relevant and useful

Sarah Laxon30 Jun 2018
This is a great resource - often we need to reveiw the processes we use to ensure effective change management.

Anne-Marie Bennett18 Jun 2018
Great step by step application of the change process!

Georgia Jones06 Jun 2018
Very informative

Narelle Odwyer30 May 2018
great VLA

Jane Sharp21 May 2018
Recommend this to all persons in any organisation.

Werner Cossid15 May 2018

Kerry Todero14 May 2018
Enjoyed this presentation and learnt new strategies to implement change

Adriana Monteverde Estaba08 May 2018
The online activity was interactive and made me think and participate as I went through it.

Sarah Jane Matley03 May 2018
Provided a better understanding of the process to implement and bring about positive change in the workplace.

Ranilo Martinez03 May 2018
Useful to self confidence in work area.

XIAO YANG02 May 2018
great learning courses, it would be better if more case studies included in this module.

Karen Innes23 Apr 2018
Clear and concise explanation of points. Good tone and pace. Interesting and well researched.

What I learnt is directly transferable to my work, but patient resistance may get in the way of applying this.

suzanne roslyn mason14 Apr 2018
I have not heard it presented that way before.

Kim Waterhouse08 Apr 2018
Simply put.

Susan Lanyon28 Mar 2018

Jacqui Storey19 Mar 2018

K.Frances Sofo13 Mar 2018
The presentation was thorough and communicated well. I would suggest other nurses watch and use the change model in their practice.

Michele Selby24 Feb 2018
Clearly presented

Course Overview

Topics include:

  • Who is John Kotter?
  • The steps in Kotter’s 8-step model
  • Practical examples of the steps in practice

Target audience

Health professionals wishing to drive change in their workplace, but who are unsure where to start.


Enhance knowledge of change management theory and strategies to drive change within your organisation to ensure processes are improved, and as a result patient outcomes are improved.


Health professionals are fundamental in identifying the need for change, but often they have not been equipped with the skills to drive continuous quality improvement process. However, patient outcomes can be significantly improved when change champions are identified and improved standards can be set. Much research is available as to why change fails, but there is also evidence to show that change can be created and sustained if an effective and simple model is followed.

Health professionals in Australia that are registered with AHPRA are required to obtain continuing professional development (CPD) hours/points each year that relates to their context of practice, in order to comply with mandatory regulatory requirements.

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