What is this article about?
Families and carers know clients better than anyone else. Partnering with clients and involving them in their care is an essential component of healthcare standards, but the information gained about their background and preferences may be limited, especially if the client is physically or cognitively compromised. As well as being able to recognise physical and behavioural changes, family members and carers will generally have a much greater understanding of the client’s gestures, movements, body language, personality and thoughts.
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