What is this article about?
Providers of National Disability Insurance Scheme (NDIS) services, as with all other healthcare organisations, are bound by law to keep the medical records and health information of their clients safe and private. There is an inherent vulnerability in seeking healthcare. A visit to a clinic can involve removing clothing, being prodded, scanned and possibly photographed. When receiving personal care, it might mean having another person undress, wash and shower you. Through all of this, the NDIS participant trusts that the workers caring for them have their privacy and dignity in mind. Any breach of this privacy will justifiably upset the participant and could result in them taking legal action against the worker/or the provider.