Optimal Nursing Care: Communication is Key

3m of CPD
Nurses are taught to be educators, and some are more skilled than others in this arena. Information can be conveyed to patients in a rote and robotic manner without regard for patients’ feelings or their families’ concerns, or it can be conveyed with compassion, clarity, and understanding.

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What is this article about?

No matter the clinical setting, communication lies at the heart of optimal patient care being delivered to those who need it most.

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Meet the educator

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Keith Carlson
Keith Carlson, RN, BSN, NC-BC, is a holistic career coach for nurses, award-winning nurse blogger, writer, podcaster, speaker, author, and popular career columnist. With two decades of nursing experience, Keith deeply understands the issues faced by 21st-century nurses. Keith’s two podcasts, RNFM Radio and The Nurse Keith Show, offer inspiration and practical support to nurses seeking to create meaningful, satisfying lives and careers. Keith’s message of savvy career management and professional satisfaction reaches tens of thousands of nurses worldwide. Keith can be found on many social media platforms---including Facebook, Twitter, Pinterest, LinkedIn, and Instagram - as well as at and Digital Doorway.
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What do others think?

179 reviews by Ausmed Learners
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Nina Kraskov
24 Nov 2019
A great quick article on effective communication.
veera sirikonda
05 Jul 2020
good article
26 Jun 2021
Resources very informative and helpful
Ambika SUNAR
02 Jun 2021
Nice article. Really helpfull
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Tammy Atkinson
24 Nov 2019
This is an excellent little article, with succinct strategies and points of thought on the crucial importance of communication in patient care and collaborative practice.
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John Wright
22 Nov 2019
A short well-presented article highlighting a gaping hole in contemporary nursing education. I found it useful in helping me refocus as an educator.
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Kristina Tita
16 Oct 2021
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Caron Shrestha
07 Jun 2021
It was very helpful
08 Jun 2021
It was a useful and informative resource
Abha Lawati
28 May 2021
Good lecture
4.2 / 5
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