What is this article about?
The relationship between an NDIS participant and their provider is one built upon trust. When receiving care from an external party, participants are putting themselves into a vulnerable position. As well as having to trust that the provider will deliver adequate, appropriate and safe care, the participant will also need to trust the provider to respect their money, property and privacy. This is especially true for participants receiving care in their homes and who require a high level of day-to-day personal care and assistance for activities of daily living.