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Free Hand Hygiene Module

To ensure all health professionals are best prepared to contain the spread of coronavirus, we at Ausmed have made our Hand Hygiene Module free. We invite you to undertake this 40 minute module.

Transcript

Principles of Good Communication: - Understand your role and the role of others in your team - Back up statements with facts - Share information frequently - Respect the person you are talking to - Use unambiguous language - Foster a culture that promotes open communication - Try to see the other person’s perspective - Establish decision-making protocols when possible - Acknowledge and deal with conflict quickly Barriers to Good Communication: - Stress - Workload and time constraints - Education - The use of professional language and jargon - Differing perceptions of roles and responsibilities - Cultural differences - Gender - Institutional and professional hierarchies - Interpersonal differences