1h 5m
Anne Heath
24 Jun 2018

Improving Standards in Your Workplace

This Course will show you how to improve standards in your workplace by utilising the Australian Safety and Quality Framework for Health Care. This tool was developed by the Australian Commission on Safety and Quality in Health Care (ACSQHC) and is designed to help all health professionals identify current safety and quality improvement activities that may need reviewing, as well as design goals for health service improvement. If healthcare professionals understand the framework, better care can be provided through developing robust systems to ensure maintenance and evaluation of practice and patient outcomes.


Healthcare provided to individuals in the Australian healthcare system will be recommended based on tangible data gathered through continual monitoring and improvement of services.



03 Aug 2018
i found this very interesting, it reinforced what i already new and gave me new confidence
20 Jul 2018
Simplified explaination of the Quality Frameworks which help to promote understanding of this important topic.
10 Jul 2018
A very informative session.
10 Jul 2018
The educator was knowledgeable and engaging. I would recommend this education to other health professionals.
09 Jul 2018
I thought that the symptoms for Crohn's and ulcerative colitis are almost the same. Research has informed me that they are almost similar. One can affect all of the GI system but the other only from the duodenum to the rectum,
06 Jul 2018
Very informative
04 Jul 2018
This is a great article and was very informative. I thoroughly enjoyed it .
03 Jul 2018
reassures that the team are meeting the National Standards
02 Jul 2018
The topic showed me the importance of maintaining quality standards
28 Jun 2018
This was extremely educational and a great resource to use for educating staff members about the framework
27 Jun 2018
Interesting and informative presentation
26 Jun 2018
This education was informative and provided a framework for safe, high quality and appropriate patient care
26 Jun 2018
The educator was engaging and also able provided information that the framework requires healthcare workers such as nurses to continued to review their procedures and standards of practice to ensure patient safety

Course Overview

Topics include:

  • What is the Australian Safety and Quality Framework for Health Care?
  • Consumer centered standard
  • Driven by information standard
  • Organised for safety standard

Target audience

Any health professional who is interested in learning more about quality and safety, or would like to know how daily activities fit into the current health care framework and the minimum standards that underpin accreditation for health service organisations.


Develop an understanding of the Australian Safety and Quality Framework for Health Care tool to identify practical strategies you can apply to your practice to improve standards within your workplace.


The Australian Commission on Safety and Quality in Health Care (ACSQHC) identified that Australia required a set of nationally consistent measures, to protect the public from harm and to improve the provision of health services. By being aware of, and investing in uniform standards of safety and quality, we may reduce the increasing cost of healthcare, and meet a National Framework that sets out actions for a safe and high quality care for all Australians.

Health professionals in Australia that are registered with AHPRA are required to obtain continuing professional development (CPD) hours/points each year that relates to their context of practice, in order to comply with mandatory regulatory requirements.