Course Overview


This Course will show you how to improve standards in your workplace by utilising the Australian Safety and Quality Framework for Health Care. This tool was developed by the Australian Commission on Safety and Quality in Health Care (ACSQHC) and is designed to help all health professionals identify current safety and quality improvement activities that may need reviewing, as well as design goals for health service improvement. If healthcare professionals understand the framework, better care can be provided through developing robust systems to ensure maintenance and evaluation of practice and patient outcomes.

Learning Outcomes

  • Healthcare provided to individuals in the Australian healthcare system will be recommended based on tangible data gathered through continual monitoring and improvement of services.

Topics include:

  • What is the Australian Safety and Quality Framework for Health Care?
  • Consumer centered standard
  • Driven by information standard
  • Organised for safety standard

Target audience

Any health professional who is interested in learning more about quality and safety, or would like to know how daily activities fit into the current health care framework and the minimum standards that underpin accreditation for health service organisations.


Develop an understanding of the Australian Safety and Quality Framework for Health Care tool to identify practical strategies you can apply to your practice to improve standards within your workplace.


The Australian Commission on Safety and Quality in Health Care (ACSQHC) identified that Australia required a set of nationally consistent measures, to protect the public from harm and to improve the provision of health services. By being aware of, and investing in uniform standards of safety and quality, we may reduce the increasing cost of healthcare, and meet a National Framework that sets out actions for a safe and high quality care for all Australians.

Health professionals in Australia that are registered with AHPRA are required to obtain continuing professional development (CPD) hours/points each year that relates to their context of practice, in order to comply with mandatory regulatory requirements.


Anne Heath

Anne Heath is the Executive Director of Education for NOFASD Australia. She is based in Tasmania and travels nationally to deliver FASD training to organisations, parents/carers, and the community. She has an extensive background in community services (disability, drug and alcohol, youth work, mental health, and homelessness) and has multiple qualifications including a Master of Education. In addition to part time work with NOFASD Australia, Anne is also a lecturer and tutor in the Faculty of Education and the Faculty of Health Sciences at the University of Tasmania. Her teaching specialties are: developmental psychology, human resource management, project management, and quality improvement. She currently teaches human development to undergraduate teaching students, and project management and quality evaluation to post-graduate nursing students. Anne is passionate about raising awareness of FASD, and articulating the importance of early diagnosis to ensure those who will live with FASD receive timely support to enable a better quality of life.