This Course describes the complex nature of staff counselling. It provides an update on strategies to establish an effective counselling relationship.
- The complexity of staff counselling
- Skills for effective staff counselling
All health professionals involved in counselling staff in all areas of professional practice.
Explore what staff counselling is, and is not, and assist in the acquisition and enhancement of skills as a counsellor of members of their team.
When a health professional spends time in a counselling relationship with a staff member, something in the life of that staff member will change – that person’s ability to explore, cope and solve problems will be enhanced or diminished.
It is, therefore, paramount that counselling staff is undertaken appropriately since it can have a profound impact on the employer-employee relationship. Moreover, counselling staff is often confused with disciplinary procedures, performance appraisals or a pleasant chat between friends rather than a structured attempt to provide help in a problem situation.
Health professionals involved in counselling staff, therefore, must be uniquely aware of the nature and process of the counselling relationship to maximise efficacy.
- Explain the importance of counselling skills
- Identify the complexities of a staff counselling relationship
- Explain an effective method for counselling staff
No conflict of interest exists for anyone in the position to control content for this activity. Wherever possible, generic or non-proprietary names of medications or products have been used.
Dr Andrew Crowther is adjunct associate professor in nursing and the former associate head of the School of Nursing, Midwifery and Indigenous Health at Charles Sturt University. His postgraduate studio includes education, state policy and social change, and mental hospital administration. Andrew qualified in general and psychiatric nursing in the UK. His postgraduate studies include policy and social change and historical aspects of mental hospital management. Andrew has wide experience in clinical nursing, nurse management, and education. He is the author of a book for nurse managers, as well as several texts and book chapters on a variety of topics. See Educator Profile