Cover image for: Counselling Your Staff
CPD1h of CPD
Total Rating(s)12
Publish Date23 May 2016
Review Date16 February 2019
Expiry Date23 May 2019
Recorded InMelbourne, Australia

Course Overview

This Course describes the complex nature of staff counselling. It provides an update on strategies to establish an effective counselling relationship.

Topics include:

  • The complexity of staff counselling
  • Confidentiality
  • Skills for effective staff counselling

Target audience

All health professionals involved in counselling staff in all areas of professional practice.


Explore what staff counselling is, and is not, and assist in the acquisition and enhancement of skills as a counsellor of members of their team.


When a health professional spends time in a counselling relationship with a staff member, something in the life of that staff member will change – that person’s ability to explore, cope and solve problems will be enhanced or diminished.

It is, therefore, paramount that counselling staff is undertaken appropriately since it can have a profound impact on the employer-employee relationship. Moreover, counselling staff is often confused with disciplinary procedures, performance appraisals or a pleasant chat between friends rather than a structured attempt to provide help in a problem situation.

Health professionals involved in counselling staff, therefore, must be uniquely aware of the nature and process of the counselling relationship to maximise efficacy.

Learning Outcomes

  • Explain the importance of counselling skills
  • Identify the complexities of a staff counselling relationship
  • Explain an effective method for counselling staff


No conflict of interest exists for anyone in the position to control content for this activity. Wherever possible, generic or non-proprietary names of medications or products have been used.


Portrait of Andrew Crowther
Andrew Crowther

Dr Andrew Crowther is adjunct associate professor in nursing and the former associate head of the School of Nursing, Midwifery and Indigenous Health at Charles Sturt University. His postgraduate studio includes education, state policy and social change, and mental hospital administration. Andrew qualified in general and psychiatric nursing in the UK. His postgraduate studies include policy and social change and historical aspects of mental hospital management. Andrew has wide experience in clinical nursing, nurse management, and education. He is the author of a book for nurse managers, as well as several texts and book chapters on a variety of topics.

CPD1h of CPD
Total Rating(s)12
Publish Date23 May 2016
Review Date16 February 2019
Expiry Date23 May 2019
Recorded InMelbourne, Australia
Topic Tags
Professional Practice Issues
Professional Development
Psychosocial Considerations

Further Learning

Learner Reviews


12 Total Rating(s)

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Joanne Coopes
21 Apr 2019

I found this lecture helpful and interesting.

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Jane Wilson
07 Apr 2019

excellent presentation put together in avery concise and ordered way

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Louise Morosi
31 Mar 2019

An important resource for all nurses and managers.

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Lynne Shanahan
22 Mar 2019

Excellent, concise - very clear speaker

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Leonie moss
28 Jan 2019

This was a limited but helpful overview of staff counselling, raising and reinforcing valid points to consider improving the relationship and outcomes from staff issues.

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Avelina Go Chow
13 Jun 2018

Well presented and educational

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Carol Gaik cheng
22 May 2018

Hopefully I will be able to put what I have learnt to be a effective counsellor.

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Amy Michelle Van Ree
13 May 2018

This was very engaging. I learnt some new skills and have gained more confidence as I realise that I already use many skills discussed in this learning activity.

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22 Apr 2018


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Cindy Barkhuizen
10 Apr 2018