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Counselling Your Staff

This Course describes the complex nature of staff counselling. It provides an update on strategies to establish an effective counselling relationship.

23 May 2016

Learning Outcomes


Explain the importance of counselling skills


Identify the complexities of a staff counselling relationship


Explain an effective method for counselling staff



Well presented and educational -- 13 Jun 2018
Hopefully I will be able to put what I have learnt to be a effective counsellor. -- 22 May 2018
This was very engaging. I learnt some new skills and have gained more confidence as I realise that I already use many skills discussed in this learning activity. -- 13 May 2018
good -- 22 Apr 2018
awesome -- 10 Apr 2018
well-presented -- 12 Mar 2018
Colleagues, patients, relatives can all experience stress and discomfort! Good counselling techniques may help us, to help others. This lecture provided very good strategies, in a succinct manner. -- 28 Jan 2018
well presented -- 24 Dec 2017

Course Overview

Topics include:

  • The complexity of staff counselling
  • Confidentiality
  • Skills for effective staff counselling

Target audience

All health professionals involved in counselling staff in all areas of professional practice.


Explore what staff counselling is, and is not, and assist in the acquisition and enhancement of skills as a counsellor of members of their team.


When a health professional spends time in a counselling relationship with a staff member, something in the life of that staff member will change – that person’s ability to explore, cope and solve problems will be enhanced or diminished. It is therefore paramount that counselling staff is undertaken appropriately since it can have a profound impact on the employer-employee relationship. Moreover, counselling staff is often confused with disciplinary procedures, performance appraisals or a pleasant chat between friends rather than a structured attempt to provide help in a problem situation. Health professionals involved in counselling staff therefore must be uniquely aware of the nature and process of the counselling relationship to maximise efficacy.

Health professionals in Australia that are registered with AHPRA are required to obtain continuing professional development (CPD) hours/points each year that relates to their context of practice, in order to comply with mandatory regulatory requirements.