The Patient Journey - Patient-Oriented Approaches to Care

What is this article about?

Despite well-defined care pathways and referral processes, patients’ journeys are rarely linear and always unique. In the patient’s mind, they may often start well before an episode of care, and continue on after their discharge. The concept of the journey has implications for nurses at both a systemic and practice level and forms part of the current suite of patient-oriented approaches that also includes patient experience and patient engagement.