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Difficulties in Managing Aggression and Conflict in Healthcare

CPDTime.
4m of CPD
During my training, I frequently concluded that I was incapable of managing conflict or confrontation. Throughout my childhood and teenage years, I never considered myself as someone who could be disliked. Suddenly, I was confronted with this recurring situation.

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During my training, I frequently concluded that I was incapable of managing conflict or confrontation. On my first ward placement, I found that when encountering patients with vascular dementia, the most minimal expression of disdain used to colour me a deep shade of crimson and reduce me to blinking back tears. Throughout my childhood and teenage years, I never considered myself as someone who could be disliked. Suddenly, I was confronted with this recurring situation. Although I understood that many of these patients were confused and their aggression was not personal, I still believed I had the capacity to change their mind.

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Meet the educator

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Florence Bull
Florence Bull BSc (Hons) is a registered adult nurse. She has a background in neurosciences and emergency medicine. Currently she is working as a nurse practitioner in sexual and reproductive health and is an accredited sonographer in early pregnancy. Her work has been published by the Guardian and she writes her own blog, Subcutaneous. Florence has an interest in global health which was sparked by an elective placement in Tanzania during her studies. She aims to pursue a Master’s degree in this field in upcoming years.
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79 reviews by Ausmed Learners
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Kirrily Leal
19 Oct 2021
This resources is eye opening and evaluated the care of acutely mental ill patients in the context of being a safe clinician.
MH
Michael Howard
27 Jun 2021
Very helpful and thought provoking
DC
David Crotty
01 May 2022
Enrolled Nurse
Helpful explanation of similarities and diferences beteen delirium, depression and dementia.
VM
Victoria Mathews
09 Feb 2022
Thankyou for sharing your experience I truly appreciate it.
SF
Sharyn Fredericks
30 Apr 2023
Good advice and relevant in relation to where I work in a mental health setting.
SP
Sherrie Pelagio
13 Apr 2023
Very good topic
JC
Jenene Clarke
06 Oct 2022
Registered Nurse Registered Midwife
excellent
Portrait of Kristina Tita
Kristina Tita
16 Oct 2021
ok
DN
Debby Natalia
05 Jun 2019
It was useful and related to my practice.
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Anne Hutchinson
25 Jun 2023
Excellent in real time events
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