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Empathy in Nursing Leadership

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Being an empathetic leader allows you to understand and respond to the needs of the people you are charged with leading. An inspirational leader will use empathy to understand what support and direction their team members need in order to achieve. Empathy builds rapport.

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Being an empathetic leader allows you to understand and respond to the needs of the people you are charged with leading. An inspirational leader will use empathy to understand what support and direction their team members need in order to achieve. Empathy builds rapport. Rapport exists when our hearts and minds are in sync. It allows us to feel understood and experience a sense of belonging. In a team environment, it is an expression of working cohesively in the pursuit of shared goals.

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Meet the educator

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Janette Cooper
RN - gastroenterology procedures
Janette Cooper is a registered nurse, currently working as a gastroenterology procedure nurse at Noarlunga Hospital. She has a Bachelor of Nursing, a Graduate Certificate in Health Service Management from Flinders University, and a certificate in Gastroenterology Nursing from The Queensland University of Technology. In 2012 she began a life coaching course with The Coaching Institute in Melbourne. It has allowed her to combine her two passions of nursing and personal development. She divides her time between gastroenterology nursing and promoting personal development and leadership by means of frequently published articles through Ausmed, leadership presentations and workshops and coaching health professionals wanting to develop their leadership potential.
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Elizabeth Cornford
25 May 2021
good for leadership and good for general professional relationship building to improve the workplace
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20 Apr 2023
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23 Apr 2022
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reinforced knowledge
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