About this Episode
In this episode, Andrea Waring details her extensive career in the healthcare and aged sectors, she explains her approach to continuous improvement and lays out some of her ideas for making the healthcare system more efficient and more empathetic. She also opens up about how a single cup of tea completely changed the induction process for new hires at her residential aged care facilities in the past.
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Podcast Guest
Andrea Waring
Andrea is a Quality Advisor at the Aged & Community Care Providers Association (ACCPA). ACCPA is the Australian national industry association for aged care providers offering retirement living, seniors housing, residential care, home care, community care, and more.
Podcast Host
Will Egan
Will is CEO of Ausmed and has 15 years experience of working in digital health education. He leverages his background in software development across large scale global technology companies to help Ausmed drive large scale change in the role that learning and development plays in Australia’s healthcare system. Will’s passion is genuinely driving improvement in care through effective education.
