Understanding Thyself and Emotional Intelligence

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Lecture Overview

One of the most effective tools in responding to challenging behaviour in others is to understand ourself and to have insight into our present state of mind. In this lecture, Jane Stanfield provides an opportunity to understand our own emotions by delving into the concept of energy zones to ensure performance is not to the detriment.


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Jane Stanfield View profile
Jane Stanfield is a health service improvement coach. She comes with 30 years’ experience in healthcare, half as a clinician and half in health administration, support and coaching. Having had a brush with burnout herself and several close family members receiving healthcare, her focus is on bringing compassion back to healthcare for all involved. Her current use of neuroscience and mindfulness at work enables healthcare providers to work with their own mind, emotions and behaviour to influence their culture in a way that will energise and motivate them as they manage the safety and reliability of their care and its focus on the patient while caring for themselves. Jane is currently coaching several nurse leaders and runs workshops on leadership, shaping cultures, wellbeing, and communication and patient safety (CAPS). Her most recent professional development personally is in LEAN thinking - reducing waste and improving flow in healthcare…because waste is disrespectful to people!
CPD time33m
First Published22 February 2020
Updated21 February 2020
28 February 2024
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