In this lecture, Dr Andrew Crowther explores why staff respond better when they are working with managers who demonstrate high emotional intelligence. Gain a better understanding of what emotional intelligence really is, and how self-awareness forms the foundations of your ability to manage and to lead.
Dr Andrew Crowther is adjunct associate professor in nursing and the former associate head of the School of Nursing, Midwifery and Indigenous Health at Charles Sturt University. His postgraduate studio includes education, state policy and social change, and mental hospital administration. Andrew qualified in general and psychiatric nursing in the UK. His postgraduate studies include policy and social change and historical aspects of mental hospital management. Andrew has wide experience in clinical nursing, nurse management, and education. He is the author of a book for nurse managers, as well as several texts and book chapters on a variety of topics. See Educator Profile