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The Patient Experience

CPDTime.
2m of CPD
The ‘patient experience’ is both a buzzword and a legitimate criterion of evaluation for healthcare providers. It is part of a current suite of patient-oriented approaches trying to provide subjective depth to statistics and the hospital-wide understanding of healthcare.

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The ‘patient experience’ is both a buzzword and a legitimate criterion of evaluation for healthcare providers. It is part of a current suite of patient-oriented approaches - along with ‘patient journey’ and ‘patient engagement’ - trying to provide subjective depth to statistics and the hospital-wide understanding of healthcare. But what is the relevance and impact for nursing practice?

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  • CPDTime.
    2m of CPD

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Andrew Blythe
Andrew Blythe is a writer and managing editor of QNews magazine, as well as an adjunct research fellow at Griffith University. Andrew has experience across radio, television and multimedia, as well as curriculum review and research development.
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