What is this article about?
What are the consequences for a team when one or more of the team members can’t manage their emotions? What happens when a team member behaves uncivilly, reacts with anger and generally has a lack of regard for their colleagues’ feelings? Most of us have had an experience like this. These people don’t value collegiality and do damage to any attempt to build a cohesive team. They seem to believe that they are the exception and that the rules of civility and good workplace behaviour do not apply to them!