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Effectively Communicating Residents’ Care Needs

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By ensuring that all people involved in a resident’s care are informed about the resident’s condition, needs, goals and preferences, the workforce will be able to coordinate their care in a way that improves outcomes for all parties involved. This requires sound internal communication processes.

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Effective communication and information management within an aged care organisation mean that residents only need to tell their stories once instead of repeating themselves to each staff member they interact with. By ensuring that all people involved in a resident’s care are informed about the resident’s condition, needs, goals and preferences, the workforce will be able to coordinate their care in a way that improves outcomes for all parties involved.

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What do others think?

240 reviews by Ausmed Learners
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CL
Christine Lind
08 Nov 2021
I found the resource very helpful and very easy to understand.
Portrait of Jacqui Simao
Jacqui Simao
27 Nov 2021
References Residential Aged Care but applies equally to community based care
ST
Suzanne Thorogood
19 Nov 2021
Fantastic content
JP
Jeannie pearce
29 Nov 2021
Good overview of what aged care is about and what’s to be expected from all involved.
SJ
Salvador Jr.
12 May 2022
very informative
KR
Kobie ROSS
12 Nov 2021
good info
NP
Nitcharat Posuwanporn
21 Nov 2021
Good
AJ
Alex Jones
23 Nov 2021
Good update
RN
racheal nicholas
30 Dec 2021
Great
Portrait of Lisa McInnes
Lisa McInnes
15 May 2022
Short and succinct and easy to read.
4.5 / 5
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